Greek Week Blood Drive - Day 1: Delta Gamma / Sigma Nu

The Mission of the Red Cross Club at the University of Arkansas prevents and alleviates human suffering by mobilizing the power of Razorbacks and the generosity of donors, while providing educational resources, networking opportunities, and growth in leadership.

• Volunteer blood donor ambassadors ensure that blood donors have a pleasant and fulfilling experience, from the moment they arrive to the moment they leave. During a blood drive, whether you're greeting donors, answering questions or thanking them for their donation, your courtesy and professionalism will create a favorable impression that encourages ongoing donor support.

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1. Communicate in a professional manner with diverse populations
2. Read, write, hear and speak English in a legible and understandable manner
3. Demonstrate excellent customer service and comfort working with people
4. Follow COVID-19 protocols and mitigation measures
5. Manage the reception process by ensuring each donor is warmly greeted and assisted with initial intake according to the appointment priority system
6. Manage the hospitality experience by offering refreshments to donors, thanking them for their contribution, and alerting staff immediately if a donor shows signs of feeling unwell
7. Exhibit five key courtesies: respect, compassion, communication, collaboration, competence

For Blood Donation Appointments, please use this link.